Paolo is an Italian photographer and art director. He combines graphic design and photography in one single image, playing with colors, shapes and contrasts. Infrared photography is his specialty, the perfect opportunity to define a new point of view on his subjects.
by Paolo Pettigiani
ArtStar now has a 4 week lead time on all orders. Please note that lead times may change at any point in time due to changes in the COVID-19 pandemic and how it affects our production facilities’ operations. We will do our best to keep all orders running on track. Thank you for your understanding as we navigate this ever changing situation.
Once your artwork is made by our printer, it must be allowed to outgas for 24 hours before being framed and/or shipped. ** Please note that we employ professional framers, shippers and handlers on all orders and only handle our prints with white gloves. While occasional damage by USPS or FedEx in transit is out of our control, we are happy to work with you to resolve any damage that does occur. However, damage in transit is relatively rare.
As our prints are custom made to order according to your preferences, all of our prints are final sale and non-returnable. We guarantee the quality of our prints, so if your order was shipped with a defect or arrived damaged, please contact us at firstname.lastname@example.org.
Skip the trip to the framer and let ArtStar do the work with our One Click Framing.
Choose from our high-end white, black or natural frames, or opt for a more modern look by selecting facemounted to thick Plexiglas.
All frames include:
- UV-blocking acrylic glass, which protects against 91% of UV rays.
- Acid-free, archival mats and materials.
- Taped backs to prevent dust from getting into the frame.
- Strainers on the back to reinforce the structure of the frame.
- Wire on the back of the frame for easy installation.
- Facemounted works are hung on a metal French cleat. Installation instructions are included in the packaging.
Extra small and small frames have .75" molding 2" mats, and are 1.2" deep. Medium and large frames have 1" molding, 3" mats and are 2" deep. Mattless frames have a spacer to prevent the print from touching the acrylic.
We do not frame the extra large print sizes because they are too large to ship without risking damage.
ArtStar does not accept returns. Works damaged in transit may be exchanged on a case by case basis within 30 days of arrival. Please email us as soon as you receive the damaged work at email@example.com. Please do not open your artwork yourself. It is very delicate and difficult to get back in the packaging without damage. Please let a trained framer open the artwork. We do not take back artwork damaged by the customer.
Please note that we employ professional printers, framers and shippers. Occasional damage in transit happens and is out of our control. We are happy to work with you to immediately resolve any damage that might occur. However, damage in transit is relatively rare.
We stand behind our art with a 100% quality guarantee. ArtStar prints on the best paper on the market with a fine art printer in the USA. Each work is created custom per order. ArtStar color matches every print to the artists' source file and fully authenticates every piece.
Please note that we work hard to ensure that all images are displayed accurately, however screen resolutions and brightness may reflect sublet variations from the final printed edition.
If your work is damaged or you received the wrong image please email us at firstname.lastname@example.org or call 212.995.5352