YURA UKHORSKIY"My name is Yura and I was born and live in the most beautiful city in Russia, St. Petersburg. The city will inspire and it is impossible not to create here. I love architecture and try to show its beauty to others." Yura Ukhorskiy
ArtStar now has a 2 week lead time on all orders. Please note that lead times may change at any point in time due to changes in the COVID-19 pandemic and how it affects our production facilities’ operations. We will do our best to keep all orders running on track. Thank you for your understanding as we navigate this ever changing situation.
Once your artwork is made by our printer, it must be allowed to outgas for 24 hours before being framed and/or shipped. ** Please note that we employ professional framers, shippers and handlers on all orders and only handle our prints with white gloves. While occasional damage by USPS or FedEx in transit is out of our control, we are happy to work with you to resolve any damage that does occur. However, damage in transit is relatively rare.
As our prints are custom made to order according to your preferences, all of our prints are final sale and non-returnable. We guarantee the quality of our prints, so if your order was shipped with a defect or arrived damaged, please contact us at firstname.lastname@example.org.
Skip the trip to the framer and let ArtStar do the work with our One Click Framing.
Choose from our high-end white, black or natural frames, or opt for a more modern look by selecting facemounted to thick Plexiglas.
All frames include:
- UV-blocking acrylic glass, which protects against 91% of UV rays.
- Acid-free, archival mats and materials.
- Taped backs to prevent dust from getting into the frame.
- Strainers on the back to reinforce the structure of the frame.
- Wire on the back of the frame for easy installation.
- Facemounted works are hung on a metal French cleat. Installation instructions are included in the packaging.
Extra small and small frames have .75" molding 2" mats, and are 1.2" deep. Medium and large frames have 1" molding, 3" mats and are 2" deep. Mattless frames have a spacer to prevent the print from touching the acrylic.
We do not frame the extra large print sizes because they are too large to ship without risking damage.
ArtStar does not accept returns.
Each order is custom-made just for you and, therefore, non-returnable. Shortly after your order is placed, our team of professional printers and framers goes to work.
We print and frame everything in the US; we use the best paper on the market, only fine art printers, and we hand-assemble every frame.
ArtStar color matches every print to the artist's source file and fully authenticates every piece. We stand behind our art with a 100% quality guarantee.
If your work is damaged or you received the wrong image, please contact us at email@example.com or call 212.995.5352 no later than 14 days after receiving your order.
Make sure to include photos of the shipping box & detailed shots of the damage in your email, along with your order number. We will work with you to resolve the matter, but refunds or merchandise credit will not be issued.
Warehouses and 3rd party receivers:
All work must be checked and approved upon arrival if you ship artwork to a warehouse or 3rd partyreceiver, including art installers, framers, storage, or onsite contractors.
Ownership of the work transfers once checked in at the warehouse and is no longer the responsibility of ArtStar.